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Cost: From £264.38 inc. VAT Event Type: Course CPD Points: 5 Provider: Medicology Ltd
Description:
With the government committed to a choice agenda, money following the patient through payment by results, PCTs targeted to increase provider numbers and the Conservatives intent on extending this further, it is essential that all services get their house in order in this vital area. This course, designed for those taking the lead, comprehensively covers developing a patient experience excellence strategy and implementing it throughout a team, department or even a whole Trust.
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