Core Skills in Strategic Service Excellence for Clinical & Non-Clinical Leaders

Provider: Medicology Ltd
CPD Points: 10, This is a 2 day Course

Description

Enabling service leaders to drive exceptional levels of success in clinical services

Quite naturally, clinical & service leaders tend to focus on clinical quality, evolution and innovation. However, an increasingly competitive market place demands attention to all components of clinical business excellence if services are to survive, evolve and thrive. This two-day programme comprehensively covers strategic service leadership, enabling leaders to balance priorities effectively, whilst fostering a total team approach to creating service success. It’s practical, hard hitting and designed to enable clinical teams to excel. This course forms part of Clinical Business Excellence - a Medicology Centre of Excellence.

Content

What is Strategic Business Excellence (SBE)
Understanding the modern NHS context, drivers and evolution
Broad scanning – ensuring you are ahead of the agenda
Opportunities and threats arising in the modern marketplace
Predicting market openings
Essential financial knowledge to enable SBE
How money flows around the system
6 core components of clinical business excellence
1. Clinical Effectiveness
2. Financial Effectiveness
3. Attraction Effectiveness
4. People Effectiveness
5. Patient Experience
6. Strategic Effectiveness
Where services fail
The strategic planning process
What constitutes a robust strategic plan?
Conducting a SWOT analysis
Stakeholder analysis and insight
Considering other specialties as stakeholders in a master plan
Converting market insight into strategic direction
Considering ‘positioning’ of clinical services
Use of appropriate data in SBE
Encouraging a SBE mindset throughout your team
Resolving clinical versus business conflicts of interest
Developing a compelling strategic vision
Converting strategic vision to operational direction
Bringing SBE into the business planning process
Getting the Trust on board – the role of senior managers
Letting go of the past – learning to soar in the modern environment

Benefits and objectives

Develop a broader view of service success in the modern environment
Understand how to lead strategically
Discover both opportunities and threats arising in the healthcare market
Develop appropriate strategies around the secondary to community shift
Position services effectively to ensure continued success
Formulate a compelling strategic direction for your service
Discover how to get everyone on board

Course type and teaching methods

The course is a thought-provoking mixture of lectures, practical case studies, discussions exercises and examples. It has a very practical focus and although designed to underpin key principles with sound academic understanding, the primary purpose is one of enabling service leaders to practically lead services from a strategic perspective.

Target Audience

Doctors	Nurses	Bus & Admin	Allied Pros
Junior Middle Senior	Junior Middle Senior	Junior Middle Senior	Junior Middle Senior

Additional Information

Registration Time:   9:15
Start Time:   9:30
Finish Time:   15.00
Course format:   Course
Accommodation Arrangements:   Accommodation is not included.
Included in Registration Fee:   The cost of registration is comprehensive and includes all refreshment breaks including lunch, as well as course materials, binder and any assessments.

Book Now By Phoning
01332 821270

Quote Course Reference: 254

DATES & LOCATIONS

This course doesn't have any dates yet.

Pricing Details

Course fees:	£530.00 +VAT
Early Bird Fees:	£450.00 +VAT
The early bird rate applies to bookings received more than 56 days before the course date. More on the Earlybird Discount

Event Reference